Norfolk Restaurant Week Terms of Participation for Restaurants

All participating restaurants must adhere to the following terms:

1. Special Fixed Price Menu: Provide a special fixed price, value-added menu for Restaurant Week within your chosen price bracket(s).
2. Availability: Offer this Restaurant Week menu from Monday to Friday on all days your restaurant is open.
3. Menu Variety: Offer a Restaurant Week menu that includes a minimum of four choices per course—four starters, four mains, and four desserts. While we have stipulated a minimum number of courses, diners appreciate and respond positively to venues offering more choices.
4. Universal Availability: Make the fixed price Restaurant Week menu available to all diners, not just those with specific Restaurant Week bookings.
5. Staff Preparation: Ensure all staff are thoroughly briefed on all aspects of Restaurant Week, including service times, menus, and booking details.
6. Timely Information Submission: Provide all necessary information and menus by the deadline set by the Restaurant Week team to facilitate effective promotion of your establishment.
7. Website Link: Include a link on your website to the Norfolk Restaurant Week website.
8. Social Media Participation: Actively participate in social media campaigns by sharing posts on your preferred platforms.
9. Content Accuracy: Verify that all web content relevant to your business on the Norfolk Restaurant Week website is accurate when requested.
10. Data Submission: Agree to complete the Norfolk Restaurant Week diner data form and submit all requested numbers no later than 7 days after the event. This information will not be shared with any third party concerning your business but will be used to evaluate the campaign.
11. Voucher Acceptance: Agree to accept any Norfolk Restaurant Week vouchers issued by the organizers or sponsors as part of a competition in place of payment. Prompt payment by the organisers will be made immediately after the event.

Failure to comply with any of the above terms may result in exclusion from both this and future participation in Norfolk Restaurant Week.

The Norfolk Restaurant Week organisers agree to the following:

1. Website Management: Provide and manage the Norfolk Restaurant Week website, ensuring it is up-to-date and user-friendly.
2. Comprehensive Marketing Campaign: Work to secure a comprehensive marketing campaign for Norfolk Restaurant Week that may include, but is not limited to, press and radio advertisements, printed literature, online promotions, social media, roadside advertising, and email campaigns.
3. Program Management: Manage and maintain the Norfolk Restaurant Week program, ensuring smooth operation and coordination.
4. Promotional Materials: Provide promotional materials for use by participating businesses to help maximise exposure and attract diners.

Collaboration Commitment: Norfolk Restaurant Week organizers and participating restaurants agree to collaborate closely to ensure the mutual success of the Restaurant Week campaign.

Booking and Liability: The Norfolk Restaurant Week organizers accept no liability for the volume of bookings and recommend all customers make prior reservations. An payment receipt will be issued upon receipt of the completed participation form.

Withdrawal Policy: We are unable to issue a refund for any restaurant that decides to withdraw from the event at any point.

Promotion Rights: The Norfolk Restaurant Week organisers reserve the right to cease promotion of any venue that fails to adhere to the agreed terms and conditions.

Simply hit submit and you'll receive a confirmation email. Please take the time to review this to ensure you have submitted the corrected information. 

A member of the team will issue a receipt for payment after submission.